:root{--brand: #63298f;--brand-dark: #4e2072;--brand-tint: #f4f0f8;--brand-tint-strong: #e9ddf3;--bg: #ffffff;--surface: #ffffff;--surface-muted: #faf9fb;--border: #e6e4ec;--border-strong: #d3d0dd;--text: #17161c;--text-muted: #6b6a76;--text-subtle: #8f8e9a;--danger: #c02626;--danger-tint: #fdf1f1;--success: #15803d;--warning: #b45309;--radius: 10px;--radius-lg: 14px;--shadow-sm: 0 1px 2px rgba(23, 22, 28, .06);--shadow: 0 2px 8px rgba(23, 22, 28, .08);--shadow-lg: 0 10px 30px rgba(23, 22, 28, .14);--nav-height: 60px;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-synthesis-weight:none;text-rendering:optimizeLegibility;-webkit-font-smoothing:antialiased}*{box-sizing:border-box}html,body,#root{height:100%}body{margin:0;background:var(--bg);color:var(--text);font-size:14px;line-height:1.5}a{color:var(--brand);text-decoration:none}a:hover{color:var(--brand-dark);text-decoration:underline}h1,h2,h3{margin:0;line-height:1.25;letter-spacing:-.01em}h1{font-size:22px;font-weight:650}h2{font-size:17px;font-weight:620}h3{font-size:14px;font-weight:620}.app-shell{min-height:100%;display:flex;flex-direction:column}.nav{position:sticky;top:0;z-index:40;height:var(--nav-height);display:flex;align-items:center;gap:20px;padding:0 20px;background:var(--surface);border-bottom:1px solid var(--border)}.nav-logo{display:flex;align-items:center;gap:10px;flex-shrink:0;color:var(--text)}.nav-logo:hover{text-decoration:none}.logo-mark{width:34px;height:34px;border-radius:9px;background:var(--brand);color:#fff;display:grid;place-items:center;font-weight:700;font-size:12px;letter-spacing:.02em;flex-shrink:0}.logo-text{display:flex;flex-direction:column;line-height:1.15}.logo-text strong{font-size:13.5px;font-weight:650}.logo-text span{font-size:11.5px;color:var(--text-muted)}.nav-links{display:flex;align-items:center;gap:4px;flex:1;min-width:0}.nav-link{padding:7px 12px;border-radius:8px;color:var(--text-muted);font-weight:520;font-size:13.5px;white-space:nowrap}.nav-link:hover{background:var(--brand-tint);color:var(--brand-dark);text-decoration:none}.nav-link.active{background:var(--brand);color:#fff}.nav-right{display:flex;align-items:center;gap:12px;flex-shrink:0}.nav-user{display:flex;align-items:center;gap:9px}.avatar{width:30px;height:30px;border-radius:50%;background:var(--brand-tint-strong);color:var(--brand-dark);display:grid;place-items:center;font-size:11.5px;font-weight:650;flex-shrink:0}.nav-user-meta{display:flex;flex-direction:column;line-height:1.2}.nav-user-meta strong{font-size:13px;font-weight:580}.nav-user-meta span{font-size:11px;color:var(--text-subtle);text-transform:capitalize}.nav-toggle{display:none;background:none;border:1px solid var(--border);border-radius:8px;width:36px;height:34px;cursor:pointer;color:var(--text);font-size:16px;line-height:1}.page{flex:1;width:100%;max-width:1280px;margin:0 auto;padding:24px 20px 56px}.page-header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;flex-wrap:wrap;margin-bottom:20px}.page-header p{margin:4px 0 0;color:var(--text-muted);font-size:13px}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm)}.card-header{padding:14px 18px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}.card-body{padding:18px}.card-body.tight{padding:12px 18px}.stat-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:12px;margin-bottom:20px}.stat{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:14px 16px;box-shadow:var(--shadow-sm)}.stat-label{font-size:11.5px;text-transform:uppercase;letter-spacing:.05em;color:var(--text-subtle);font-weight:600}.stat-value{font-size:24px;font-weight:650;margin-top:3px;letter-spacing:-.02em}a.stat:hover{border-color:var(--brand);text-decoration:none}label,.field-label{display:block;font-size:12.5px;font-weight:580;color:var(--text-muted);margin-bottom:5px}.required:after{content:" *";color:var(--danger)}input[type=text],input[type=number],input[type=date],input[type=search],input[type=email],select,textarea{width:100%;padding:8px 10px;border:1px solid var(--border-strong);border-radius:8px;background:var(--surface);color:var(--text);font:inherit;font-size:13.5px;transition:border-color .12s,box-shadow .12s}input:focus,select:focus,textarea:focus{outline:none;border-color:var(--brand);box-shadow:0 0 0 3px #63298f21}input:disabled,select:disabled,textarea:disabled{background:var(--surface-muted);color:var(--text-muted);cursor:not-allowed}textarea{resize:vertical;min-height:84px;line-height:1.55}.form-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:16px}.form-grid .span-2{grid-column:1 / -1}.field{min-width:0}.field-hint{font-size:11.5px;color:var(--text-subtle);margin-top:4px}.field-error{font-size:11.5px;color:var(--danger);margin-top:4px}input.invalid,textarea.invalid,select.invalid{border-color:var(--danger)}.form-actions{display:flex;gap:10px;justify-content:flex-end;flex-wrap:wrap;margin-top:20px;padding-top:18px;border-top:1px solid var(--border)}.btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;padding:8px 15px;border-radius:8px;border:1px solid transparent;font:inherit;font-size:13.5px;font-weight:570;cursor:pointer;white-space:nowrap;transition:background .12s,border-color .12s,color .12s}.btn:disabled{opacity:.55;cursor:not-allowed}.btn-primary{background:var(--brand);color:#fff}.btn-primary:not(:disabled):hover{background:var(--brand-dark)}.btn-secondary{background:var(--surface);border-color:var(--border-strong);color:var(--text)}.btn-secondary:not(:disabled):hover{background:var(--brand-tint);border-color:var(--brand);color:var(--brand-dark)}.btn-ghost{background:transparent;color:var(--text-muted);padding:5px 9px}.btn-ghost:not(:disabled):hover{background:var(--brand-tint);color:var(--brand-dark)}.btn-danger{background:var(--surface);border-color:var(--border-strong);color:var(--danger)}.btn-danger:not(:disabled):hover{background:var(--danger-tint);border-color:var(--danger)}.btn-sm{padding:5px 10px;font-size:12.5px}.btn-block{width:100%}.table-wrap{overflow-x:auto;-webkit-overflow-scrolling:touch}table{width:100%;border-collapse:collapse;font-size:13.5px}th{text-align:left;font-size:11.5px;text-transform:uppercase;letter-spacing:.04em;color:var(--text-subtle);font-weight:640;padding:10px 12px;border-bottom:1px solid var(--border);background:var(--surface-muted);white-space:nowrap}th.sortable{cursor:pointer;-webkit-user-select:none;user-select:none}th.sortable:hover{color:var(--brand)}th .sort-arrow{color:var(--brand);margin-left:3px}td{padding:11px 12px;border-bottom:1px solid var(--border);vertical-align:middle}tbody tr:last-child td{border-bottom:none}tbody tr.clickable{cursor:pointer}tbody tr.clickable:hover{background:var(--brand-tint)}td.num{text-align:right;font-variant-numeric:tabular-nums}.cell-strong{font-weight:570;color:var(--text)}.cell-muted{color:var(--text-muted)}.ticket-no{font-variant-numeric:tabular-nums;font-weight:600;color:var(--brand);white-space:nowrap}.row-inactive td{color:var(--text-subtle)}.chip{display:inline-flex;align-items:center;gap:5px;padding:2px 9px;border-radius:999px;font-size:12px;font-weight:570;white-space:nowrap;border:1px solid transparent}.chip-dot{width:6px;height:6px;border-radius:50%;background:currentColor;flex-shrink:0}.chip-neutral{background:var(--surface-muted);color:var(--text-muted);border-color:var(--border)}.chip-brand{background:var(--brand-tint);color:var(--brand-dark);border-color:var(--brand-tint-strong)}.chip-inactive{background:var(--surface-muted);color:var(--text-subtle);border-color:var(--border);font-style:italic}.filter-bar{display:flex;gap:10px;flex-wrap:wrap;align-items:flex-end}.filter-bar .field{flex:1 1 160px;max-width:220px}.filter-bar .field.search{flex:2 1 260px;max-width:380px}.active-filters{display:flex;gap:7px;flex-wrap:wrap;align-items:center;margin-top:12px}.filter-pill{display:inline-flex;align-items:center;gap:6px;background:var(--brand-tint);color:var(--brand-dark);border:1px solid var(--brand-tint-strong);border-radius:999px;padding:3px 6px 3px 11px;font-size:12px;font-weight:540}.filter-pill button{border:none;background:none;cursor:pointer;color:inherit;font-size:14px;line-height:1;padding:0 3px;border-radius:50%}.filter-pill button:hover{background:var(--brand-tint-strong)}.detail-layout{display:grid;grid-template-columns:minmax(0,1fr) 330px;gap:20px;align-items:start}.detail-main,.detail-side{display:flex;flex-direction:column;gap:20px}.detail-title-row{display:flex;align-items:baseline;gap:10px;flex-wrap:wrap}.detail-meta{display:flex;gap:8px;flex-wrap:wrap;align-items:center;margin-top:8px;font-size:12.5px;color:var(--text-muted)}.definition-list{display:grid;grid-template-columns:minmax(120px,auto) 1fr;gap:10px 18px;font-size:13.5px}.definition-list dt{color:var(--text-muted);font-size:12.5px}.definition-list dd{margin:0;min-width:0;overflow-wrap:anywhere}.prewrap{white-space:pre-wrap;overflow-wrap:anywhere}.thread{display:flex;flex-direction:column;gap:2px}.thread-entry{display:flex;gap:11px;padding:12px 0;border-bottom:1px solid var(--border)}.thread-entry:last-child{border-bottom:none}.thread-body{flex:1;min-width:0}.thread-head{display:flex;align-items:baseline;gap:8px;flex-wrap:wrap;margin-bottom:2px}.thread-author{font-weight:590;font-size:13px}.thread-time{font-size:11.5px;color:var(--text-subtle)}.thread-text{white-space:pre-wrap;overflow-wrap:anywhere;font-size:13.5px}.thread-actions{display:flex;gap:2px;margin-top:4px}.activity-entry .thread-text{color:var(--text-muted);font-size:13px}.activity-icon{width:28px;height:28px;border-radius:50%;background:var(--brand-tint);color:var(--brand);display:grid;place-items:center;font-size:12px;flex-shrink:0}.value-old{text-decoration:line-through;color:var(--text-subtle)}.value-new{font-weight:570;color:var(--text)}.comment-composer{margin-top:14px;padding-top:14px;border-top:1px solid var(--border)}.internal-note{display:flex;align-items:center;gap:7px;background:var(--brand-tint);border:1px solid var(--brand-tint-strong);color:var(--brand-dark);border-radius:8px;padding:8px 11px;font-size:12.5px;margin-bottom:12px}.tabs{display:flex;gap:3px;border-bottom:1px solid var(--border);overflow-x:auto}.tab{padding:9px 14px;border:none;background:none;font:inherit;font-size:13.5px;font-weight:550;color:var(--text-muted);cursor:pointer;border-bottom:2px solid transparent;margin-bottom:-1px;white-space:nowrap}.tab:hover{color:var(--brand-dark)}.tab.active{color:var(--brand);border-bottom-color:var(--brand)}.alert{border-radius:var(--radius);padding:11px 14px;font-size:13px;margin-bottom:16px;border:1px solid}.alert-error{background:var(--danger-tint);border-color:#f2c9c9;color:#8f1d1d}.alert-info{background:var(--brand-tint);border-color:var(--brand-tint-strong);color:var(--brand-dark)}.alert-success{background:#f0f9f3;border-color:#c6e6d2;color:#14532d}.empty-state{text-align:center;padding:48px 20px;color:var(--text-muted)}.empty-state h3{margin-bottom:6px;color:var(--text)}.spinner{width:18px;height:18px;border:2px solid var(--brand-tint-strong);border-top-color:var(--brand);border-radius:50%;animation:spin .7s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.loading-block{display:flex;align-items:center;justify-content:center;gap:10px;padding:48px;color:var(--text-muted)}.toast-stack{position:fixed;right:18px;bottom:18px;z-index:100;display:flex;flex-direction:column;gap:9px;max-width:min(360px,calc(100vw - 36px))}.toast{background:var(--text);color:#fff;padding:11px 15px;border-radius:var(--radius);box-shadow:var(--shadow-lg);font-size:13px;animation:toast-in .16s ease-out}.toast.error{background:#8f1d1d}.toast.success{background:#15532d}@keyframes toast-in{0%{opacity:0;transform:translateY(8px)}}.pagination{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 18px;border-top:1px solid var(--border);font-size:13px;color:var(--text-muted);flex-wrap:wrap}.pagination-controls{display:flex;align-items:center;gap:6px}.login-screen{min-height:100vh;display:grid;place-items:center;padding:24px;background:linear-gradient(160deg,var(--brand-tint) 0%,#ffffff 55%)}.login-card{width:100%;max-width:400px;background:var(--surface);border:1px solid var(--border);border-radius:16px;box-shadow:var(--shadow-lg);padding:32px;text-align:center}.login-card .logo-mark{width:52px;height:52px;font-size:16px;margin:0 auto 16px;border-radius:13px}.login-card h1{font-size:19px;margin-bottom:6px}.login-card p{color:var(--text-muted);font-size:13.5px;margin:0 0 22px}.login-divider{margin:20px 0 14px;border-top:1px solid var(--border);position:relative}.login-divider span{position:absolute;top:-9px;left:50%;transform:translate(-50%);background:var(--surface);padding:0 10px;font-size:11px;text-transform:uppercase;letter-spacing:.05em;color:var(--text-subtle)}.ms-logo{width:16px;height:16px;display:inline-grid;grid-template:repeat(2,1fr) / repeat(2,1fr);gap:1.5px;flex-shrink:0}.ms-logo i{display:block}.ms-logo i:nth-child(1){background:#f25022}.ms-logo i:nth-child(2){background:#7fba00}.ms-logo i:nth-child(3){background:#00a4ef}.ms-logo i:nth-child(4){background:#ffb900}.option-row-actions{display:flex;gap:3px;justify-content:flex-end;flex-wrap:wrap}.drag-cell{width:62px;white-space:nowrap}.inline-form{display:flex;gap:9px;flex-wrap:wrap;align-items:flex-end}.inline-form .field{flex:1 1 200px}.color-input{width:44px;height:34px;padding:2px;border:1px solid var(--border-strong);border-radius:8px;background:var(--surface);cursor:pointer}.muted{color:var(--text-muted)}.subtle{color:var(--text-subtle)}.small{font-size:12.5px}.mono{font-family:ui-monospace,SFMono-Regular,SF Mono,Menlo,monospace;font-size:12px}.row{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.row-between{display:flex;gap:10px;align-items:center;justify-content:space-between;flex-wrap:wrap}.stack{display:flex;flex-direction:column;gap:14px}.mt-0{margin-top:0}.mt-2{margin-top:8px}.mt-3{margin-top:14px}.mb-2{margin-bottom:8px}.mb-3{margin-bottom:14px}.nowrap{white-space:nowrap}.grow{flex:1}@media(max-width:1000px){.detail-layout{grid-template-columns:minmax(0,1fr)}}@media(max-width:760px){.nav{flex-wrap:wrap;height:auto;padding:10px 14px;gap:10px}.nav-toggle{display:block;margin-left:auto}.nav-links{order:3;flex-basis:100%;flex-direction:column;align-items:stretch;gap:2px;display:none}.nav-links.open{display:flex}.nav-right{order:2}.nav-user-meta{display:none}.page{padding:16px 14px 40px}.filter-bar .field,.filter-bar .field.search{max-width:none;flex-basis:100%}.definition-list{grid-template-columns:1fr;gap:3px}.definition-list dt{margin-top:10px}.definition-list dt:first-child{margin-top:0}.form-actions{justify-content:stretch}.form-actions .btn{flex:1}.card-body{padding:14px}}